Avaya Telecom Analyst- Hybrid Job at PeaceHealth, Springfield, OR

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  • PeaceHealth
  • Springfield, OR

Job Description

Description

Job Description

This role is a hybrid position with 3 days a week onsite requirement

As a Telecom Analyst for PeaceHealth you will provide your expertise in support of the telecommunications network and devices for the PeaceHealth Oregon Network. You will be responsible for monitoring the system, ensuring optimal operating conditions, maintaining and providing input on updates, system and device upgrades.

Details of the Position:

  • Monitors system to ensure optimal operation, trouble shoot problems as they arise and work with vendors and/or other staff as appropriate to resolve issues.
  • Provides maintenance and repair of telephone system equipment, utilizing appropriate resources to test functional capabilities.
  • Maintains adequate inventories of spare parts and supplies so that repair and/or installation work may be accomplished without delay or loss of services.
  • Maintains system documentation in an up-to-date and orderly manner (includes departmental layouts, cable books, hard copy and tape backups of system software, troubleshoot/repair logs, records of adds and changes, spare parts inventory, etc.).
  • Works with managers, supervisors and other staff as necessary to obtain information regarding installations, resolve problems and/or update system/equipment.
  • Works directly with equipment vendors through the purchase requisition process to obtain spare/replacement parts, supplies and information.
  • Works directly with telephone company personnel to report/resolve telephone company problems.
  • Performs necessary installation work for changes, additions or deletions as directed.
  • Performs other duties as assigned.

What You Bring:

Education

  • High School Diploma Preferred.

Experience

  • Minimum of 3 years Required: Working with telephone communications systems.

Skills

  • Ability to maintain professional level of communication. (Required)
  • Exceptional attention to detail. (Required)
  • Strong organizational skills. (Required)
  • Ability to multi-task. (Required)
  • Proficient computer skills for applicable software and ability to learn new software/technology. (Required)

Working Conditions

Lifting

  • Consistently operates computer and other office equipment.
  • Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Sedentary work.

Environmental Conditions

  • Predominantly operates in an office environment.

Mental/Visual

  • Ability to communicate and exchange accurate information.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

The salary range for this job opening at PeaceHealth is $30.83 – $46.23. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

Job Tags

Work experience placement, Local area, 3 days per week,

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