Job Description

Salary: $101,000.00 - $113,000.00 Annually

Edison State Community College  invites qualified candidates to apply for the full-time position of Chief Information Officer (CIO). The Chief Information Officer is responsible for oversight and strategic implementation of the organization's information technology (IT) systems and infrastructure. The CIO aligns technology initiatives with the organization's goals and objectives to drive efficiency, innovation, modernization, and growth. This leader is responsible for developing and maintaining a strong culture of customer support service for the institution and provides strategic oversight of the IT department.

Edison State Community College is an EOE/AA Employer.

Functional Responsibilities:

IT Strategy and Planning:

• Execute a comprehensive IT strategic plan that aligns with the collegewide strategic plan.
• Evaluate and prioritize technology investments, ensuring alignment with the organization's short-term and long-term goals.
• Work with departmental staff, the campus community, and the senior administrative team to plan and implement information technology systems that provide superior support for academic functions and administrative desktop computing, making efficient use of financial and personnel resources.

Leadership and Management:

• Provide strong leadership and management to the IT department, ensuring effective collaboration, communication, and coordination among IT staff and other departments.
• Foster a culture of customer service, innovation, teamwork, and continuous improvement within the IT organization.
• Set and manage priorities for the IT division.
• Supervise recruitment, retention, organization, and professional development of all IT staff in accordance with budgetary objectives and personnel policies.

IT Governance and Compliance:

• Establish and enforce IT governance policies, standards, and procedures to ensure the security, integrity, and availability of information.
• Stay updated on industry best practices and regulatory requirements to ensure compliance.
• Assemble and prepare all reports and research as required by local, state, and national agencies for this division.

IT Infrastructure and Operations:

• Oversee the planning, implementation, and maintenance of IT infrastructure.
• Act as liaison with vendors and managed services providers.
• Plan, implement, and support systems in a complex education environment.
• Provide technical direction and leadership to ensure infrastructure and applications are reliable, available, secure, and up to date for the college’s academic and administrative use.
• Oversee and provide leadership in the development of training related to IT hardware, software, and educational technologies.

Digital Transformation:

• Drive digital transformation initiatives by identifying and leveraging emerging technologies that can enhance business processes, improve customer experience, and promote innovation and modernization across all college departments.
• Evaluate, implement, and manage software applications and technology solutions to optimize operational efficiency.

Vendor and Budget Management:

• Manage relationships with technology vendors and service providers, negotiate contracts, and ensure the delivery of high-quality services and solutions.
• Develop and manage the IT budget, ensuring cost-effective allocation of resources and adherence to financial goals.
• Consolidate vendors and remove duplicate technology solutions in alignment with the IT Strategy
• Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.

Risk Management:

• Identify and mitigate IT-related risks, including cybersecurity threats, data breaches, and system failures.
• Develop and implement disaster recovery and business continuity plans to ensure the organization's ability to respond to and recover from IT disruptions.
• Stay abreast of technological advancements, industry trends, and competitive landscapes to identify opportunities for innovation and improvement.
• Participate in professional networks and attend industry events to expand knowledge and stay informed.
• Other duties as assigned by the Vice President of College Operations.

Requirements

Required Knowledge, Skills, and Personal Qualifications:

• Exceptional customer service and leadership skills.
• Excellent written, verbal, interpersonal communication, and management skills.
• Ability to work effectively with all college constituents and possess the leadership capability necessary to build a highly effective technology division.
• Experience managing applications including but not limited to ERP, Productivity apps, Monitoring apps etc.
• Relate to all levels of the user community.
• Be a team player who motivates and educates other team members.
• Comprehend complex, technical subjects.

Required Experience:

• 5 years of experience providing direct customer service in an IT-related industry.
• 5 years of increasingly responsible administrative and supervisory experience in an academic, industrial, or business setting is required, preferably at the community college level.

Required Educational Background:

• Master’s Degree in an Information Technology discipline or related field is required.
• College Teaching or IT Training experience highly desired. IT Support experience desired.

Supervises Following Staff:

• Director of IT Services
• Database and Applications Developer
• External Managed Services Staff
• Any other personnel assigned to the division

Other:

• Serve on Committees as assigned.
• Provide Coverage for special events.
• Provide evening and weekend coverage as needed.
• Ability to share on-call 24/7 availability.

Benefits

The following benefits are available to full-time Administrative employees. Employees working less than thirty hours a week are ineligible.

Health & Life Insurance

• Edison State Community College provides excellent medical and dental plans with cost-shared premiums. 
• The college offers a reimbursement program to share a portion of the employee's out-of-pocket expenses.
• Each employee receives an accidental death and dismemberment insurance policy.

Retirement Benefits

• Edison State Community College participates in the Ohio Public Employee Retirement System (OPERS).
• Based upon the Ohio Revised Code, 10% of an Edison State employee's gross salary is deposited into their individual OPERS account. The college contributes an additional 14% which is not figured into the employee's base salary.
• An option for an alternate retirement plan is also available. Employee and employer contributions would be the same as above.

Benefits that are not cost-shared by the college (available for payroll deduction):

• Vision
• Supplementary Life Insurance
• 403(b) Tax Deferred Annuities

Vacation

• Administrative employees receive 4 weeks of vacation each year which begins accruing on the employee's first pay period. After five years of employment with Edison State the administrative employee will receive 4.5 weeks each year and this once again increases to 5 weeks after ten years of employment with the college.

Sick Leave

• Edison State employees receive 3 weeks of sick leave each year which begins accruing on the employees first pay period.

Holiday Pay

• At the start of their employment employees are eligible to receive pay for the 11 holidays for which the campus is closed.

Tuition Waiver

• Edison State employees receive 100% of their instructional fees waived for any Edison State courses they take.
• Dependents (spouse or children) of full time Edison State employees receive the same 100% waiver for Edison State course instructional fees and dependents of part time employees receive a partial waiver.

Tuition Reimbursement

• Edison State offers partial tuition reimbursement for continued education.

Health Club Contribution

• Edison State will pay a portion of an employee's yearly premiums for a health club membership. Memberships to some local YMCA organizations can be payroll deducted.

The college also provides an on-site fitness center to employees, students and the community at no charge.

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