Job Description

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

Job Description

The Data Center Technician (DCT) is responsible for physical installation and de-installation of IT equipment, network cabling and power whips in the data hall, remote hands support and escorting of non-badged visitors that have a valid business need to access the data hall. Data center support per the customer’s direction including, but not limited to the below responsibilities.

RESPONSIBILITIES

• Perform power cycles, physical equipment, and cabling inspections
• Receive, review, and install IT hardware components as directed
• Swap out failed components as directed
• Install, terminate, test and troubleshoot cabling. Single and multi-mode fiber, co-axe, Cat5, Cat6, etc.
• Properly label, comb and bundle cables in accordance with T5FM standards
• Upgrade or replace IT hardware components (server, device, or network) as directed
• Remove and de-commission hardware as directed
• Handle storage media
• Troubleshoot issues by providing first-hand observation of IT hardware components to customer IT team
• Monitor and report on equipment statistics, complete the appropriate round logs, PM work orders, and change management logs to track equipment and performance
• Receive and track inventory for maintenance purposes
• Escort and monitor outside contractors, ensure they are abiding by facility work rules
• Work shifts to support 24x7 data center operation, and have flexibility in work hours to cover other shifts
• Follow T5 data center corporate policies and procedures
• Adhere to all federal, state, and local safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM or customer management

Qualifications

EDUCATION OR EQUIVALENT EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 3-5+ years’ experience in IT, required
• Extensive knowledge of IT infrastructure, technologies, and data hall management
• 2+ years’ experience with data center IT hardware, infrastructure, and cabling

Additional Information

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs.
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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