Field Service Technician Job at TES Recruiting, Norcross, GA

VmRlRXZDaW1NY3RsVkFaM2lHTnQ0cC9qTWc9PQ==
  • TES Recruiting
  • Norcross, GA

Job Description

Job Title: Field Service Technician

Direct Hire Role with Benefits

Location: Norcross, Georgia

*this role requires 50% travel and the other 50% is at the facility in Norcross.

Position Overview:

We are looking for a dedicated and flexible Technician to join our team in Norcross, Georgia. In this role, you will work in a small, dynamic team, providing both remote and onsite support for our automation systems. This role is customer-oriented and project-driven, requiring excellent communication skills and adaptability to meet specific client needs.

Responsibilities:

  • Prepare machines for factory acceptance testing (FAT)
  • Prepare machines for shipping and ensure all components are securely packed.
  • Assemble and set up automation lines for customers.
  • Perform test runs on machines to ensure proper functionality and quality.
  • Provide remote support for machines in the field.
  • Offer phone/email support to customers throughout the US.
  • Provide feedback to the R&D department to improve product development.
  • Develop and compose user manuals and step-by-step maintenance procedures.
  • Provide onsite technical support during machine installation and setup.
  • Install equipment at customer facilities.
  • Conduct machine training for customers to ensure proper usage and maintenance.
  • Perform routine and emergency maintenance on machines in the field.

Preferred Qualifications:

  • Strong knowledge of automation and electrical engineering principles.
  • Proficient in software tools like MS Office; experience with AutoCAD is a plus.
  • Hands-on technical approach and willingness to work directly with technology.
  • Eagerness to continuously learn, improve skills, and stay updated with industry trends.
  • Strong analytical skills to troubleshoot and resolve technical issues.
  • Excellent interpersonal and communication skills, with a focus on customer service.
  • Willingness to travel up to 50% within the US (and internationally, when required).
  • Must be able to obtain a passport for international travel.
  • Ability to work independently in a fast-paced, international environment.
  • Must be eligible to work in the US without sponsorship.

Job Tags

Remote job, Flexible hours,

Similar Jobs

Akkodis

CAPA Specialist Job at Akkodis

 ... Potentially owning CAPAs Qualifications: Bachelor's degree Knowledge of FDA regulations, ISO 13485 standards, and Medical Device Directive Experience owning/managing CAPAs Conducting training on root cause investigation and problem-solving techniques... 

Stautzenberger College-Maumee

Medical Assistant Instructor Job at Stautzenberger College-Maumee

 .... Position Overview We are seeking an experienced Medical Assistant professional to join our faculty team as a part-time instructor. This role involves classroom, laboratory, and clinical instruction for our Medical Assistant program at our Maumee, OH campus.... 

KROHNE

Customer Service Representative Job at KROHNE

 ...currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization. The successful person will have a minimum of five years experience from a manufacturing... 

Isuzu North America

General Assembly Manager Job at Isuzu North America

 ...General Assembly Manager Location: Piedmont, South Carolina Join Us at Isuzu Moving the World, For You Isuzu is looking for motivated...  ...or higher Minimum of 10 years of experience in the automotive industry (experience with Japanese companies preferred)... 

Skybeck Construction

Carpenter Job at Skybeck Construction

Skybeck Construction is looking for competitive and resourceful individuals who thrive in a fast-paced environment that demands precision and attention to detail. This position will provide challenging opportunities to grow individually with an experienced construction...