Job Description

Housekeeping Manager – Private Residence

At the heart of this role is a passion for excellence and a commitment to creating environments that feel both immaculate and inviting. We are seeking an experienced  Housekeeping Manager  to lead the day-to-day cleanliness, presentation, and care of a distinguished private residence. This is a leadership role for someone who finds joy in the details, takes pride in high standards, and leads by example with grace and consistency.

The ideal candidate brings a background in luxury hospitality or private estate management, along with the ability to train, coach, and inspire a small team. You’ll ensure that every space is flawlessly maintained, every item thoughtfully placed, and every moment of the guest experience supported by seamless, behind-the-scenes excellence.

Key Responsibilities

• Lead all housekeeping operations across the property, ensuring five-star cleanliness and presentation at all times
• Train, supervise, and support housekeeping staff, setting a culture of pride, attentiveness, and discretion
• Develop and maintain daily, weekly, and seasonal cleaning checklists and schedules
• Oversee the care of luxury finishes, fine furnishings, antiques, and artwork using appropriate and approved methods
• Manage laundry operations with attention to fine fabrics, wardrobe care, steaming, ironing, and organization
• Ensure each room is guest-ready at all times: beds made to standard, fresh linens displayed, spaces impeccably styled
• Maintain and restock housekeeping supplies with thoughtfulness and efficiency
• Coordinate closely with the culinary, rooms, and management teams to support overall property flow and guest experience
• Support special projects including deep cleaning, floral arrangements, seasonal decorating, and formal event preparation
• Uphold a culture of discretion, trust, and professional boundaries at all times

Requirements

Qualifications

• Minimum 3–5 years of experience in a leadership housekeeping role within a luxury hotel or private estate
• Demonstrated experience managing and training staff with excellence and professionalism
• Strong knowledge of luxury cleaning practices, specialty products, and fabric care
• Exceptional organizational skills and a keen eye for detail and aesthetics
• Discreet, trustworthy, and respectful of the private nature of the residence and its guests
• Clear communicator with a calm, collaborative leadership style
• Flexible schedule and availability to work evenings, weekends, or holidays as needed
• Valid driver’s license and reliable transportation preferred

Additional Notes

• This role is physically active and requires the ability to stand, bend, lift, and move throughout the property for extended periods
• A polished, professional appearance is expected at all times while on property

Benefits

What You’ll Get From Us:

• Paid time off and paid holidays
• Access to health, dental, and vision benefits
• A supportive and respectful work environment within a best-in-class private hospitality setting
• Opportunities for ongoing development and growth within the Chelsea Hospitality Group family
• Compensation: $30/hour, commensurate with experience

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