Job Description
We’re looking for a General Manager to oversee our three downtown locations, which are open lunch-only and weekday-only. This person will manage the store Managers and be responsible for the operations and overall performance of each location.
About Leaf & Grain
Leaf & Grain is a healthy fast-casual restaurant focused on salads, grain bowls, and other healthy fare. Our mission is to make it easier for people to eat healthy and to do so in a fair, respectful, and positive work environment that truly embodies a people-first culture.
Locations
Job Type: Full-time
Pay: $95,000 - $120,000
Benefits:
Work Location: In-person, Downtown Houston
Job Description
People Management
Building and maintaining a top-tier team is a constant process. The most important and challenging task is to keep morale high while also ensuring standards are met.
This person is directly responsible for:
Operations
As General Manager, you will be ultimately responsible for operations. The majority of this will be through the management of individual store Managers but also through frequent engagement with other team members.
You are expected to:
Administrative
These tasks are essential to the success of the restaurants.
Expectations
1) Be a Culture Carrier: As the most senior person in the store, you will set the tone from the top. Store Managers and the rest of the team will be observing and emulating your actions. You must embody the Leaf & Grain culture and uphold company standards every day.
2) Empower the Team: Your responsibilities as General Manager cannot be upheld if you are not able to delegate and rely on your team. You must coach your team constantly, pushing them to improve, learn new skills, and do their best work.
3) Be a Team Player: While your time is best spent managing, training, and engaging in higher-level planning, frequently, you will sometimes need to be involved in basic execution.
4) Strive for Self Sufficiency: Part of your role is to absorb operational issues the Store Manager does not have the capacity or training to troubleshoot on their own. Proactively seek out resolutions to these and other complications. Take ownership over your operation!
5) Communicate Effectively: As the General Manager, you will be responsible for handling the most complex pieces of the restaurant's operations. It is extremely important that you communicate clearly with your team, Leaf & Grain corporate, and third parties.
6) Think Profitably: Leaf & Grain is a business and must remain profitable. As the General Manager, you will be responsible for meeting certain financial performance targets.
Skills/Requirements
1. Valid Food Manager’s Certification that is registered with the local health department
2. Valid Driver’s License
3. Reliable transportation
4. Passionate about Leaf & Grain
5. Possesses a strong sense of urgency
6. Maintains a positive attitude
7. Ambitious/eager to learn
8. Ability to use google sheets/excel
9. Possesses basic math and reasoning skills
10. Ability to identify and solve problems in a timely manner
11. Ability to attract and retain staff
12. Ability to double check and be thorough
13. Ability to handle customer conflict & intra-team conflict
14. Ability to multitask
15. Ability to delegate effectively/efficiently
16. Ability/comfort with managing large groups of people
17. Ability to motivate a team to accomplish a goal
18. Ability to keep team members accountable to accomplish company and store goals
19. Ability to give feedback effectively, and help employees use feedback for performance improvement
20. Communicates effectively
21. Ability to design and implement protocols as needed
22. Ability to observe/identify efficiency gains
23. Passionate about managing staff
24. Ability to accept constructive criticism, as well as adjust behavior/incorporate changes into daily work
25. Possesses strong organizational skills
26. Possesses strong written & verbal communication skills
27. Culture fit with the company
28. Possesses a strong sense of integrity
29. Ability to understand the bigger picture
30. Detail-oriented
Physical Requirements
1. Ability to bend and squat frequently
2. Ability to lift 50 pounds
3. Ability to stand and walk for long periods of time
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