Service Writer Job at Tubbs & Sons Ford Sales, Inc, Colby, KS

Vk5hQnNDS21Nc3BpVXdaMmlXRnY1Sjdr
  • Tubbs & Sons Ford Sales, Inc
  • Colby, KS

Job Description

Tubbs & Sons Ford Sales is seeking a talented Automotive Service Writer to join our dedicated team. As a Service Writer, you will be the main point of contact between customers and our service department, ensuring a smooth process from vehicle intake to release. The ideal candidate will provide exceptional customer service, communicate effectively, and ensure that all repairs and services are handled with precision and efficiency. Key Responsibilities:

  • Greet customers and provide excellent customer service throughout the vehicle repair process.
  • Listen carefully to customer concerns and assess vehicle issues to determine the best repair strategy.
  • Advise customers on necessary repairs and maintenance, offering detailed pricing estimates.
  • Coordinate with parts suppliers and technicians to ensure all required materials are available for repairs.
  • Keep customers updated on the progress of their vehicle and estimated completion times.
  • Answer questions regarding services performed, pricing details, and future maintenance recommendations.
  • Schedule service appointments over the phone and manage service workflow.
  • Perform follow-up communication with customers to ensure satisfaction and address any additional needs.
Qualifications:
  • Strong customer service skills and the ability to communicate effectively with both customers and team members.
  • Basic understanding of automotive repair processes and terminology.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Prior experience in a similar role within the automotive industry is preferred.
  • Computer literacy, including experience with scheduling and invoicing software.
Benefits:
  • Competitive wages based on experience.
  • Health insurance.
  • Life insurance.
  • 401(k) plan with profit sharing.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area,

Similar Jobs

Noland Health Services, Inc.

Certified Nursing Assistant (CNA)- $1,500 Hiring Incentive Job at Noland Health Services, Inc.

Summary of Duties Certified Nursing Assistant CNA will be responsible for providing each of the assigned residents with routine daily...  ...Assistant CNA or obtain certification within 4 months of hire. Certified Nursing Assistant CNA experience preferred. Physical... 

Sony Pictures Entertainment

CG Generalist Job at Sony Pictures Entertainment

 ...Modeling, Asset Management, Renders, and Technical Direction Support. They will report to the CG Supervisor and Supervising Producer.Sony Pictures Animation is an animation studio based in Los Angeles, California, creating both feature animation and animated series with... 

HireTalent - Staffing & Recruiting Firm

Technical Recruiter Job at HireTalent - Staffing & Recruiting Firm

 ...Our Client is seeking a Recruiter to join our Talent Acquisition team and play a key role in identifying and securing top talent across...  ...the hiring process. Offer Management & Negotiation: Work with hiring managers and HR teams to extend competitive job offers... 

Calculated Hire

Junior Analyst Job at Calculated Hire

 ...Junior Analyst Category Pricing Analytics Austin, TX Hybrid 6 Month Contract w/ potential for extension/conversion Pay - $30/hr Summary Responsible for deriving data-driven, actionable insights that contribute to the overall productivity of Client stores... 

OhioHealth

Palliative Care Physician- OhioHealth Riverside Methodist Hospital- Columbus, Ohio Job at OhioHealth

 ...Join an award winning, physician-led health system that prides itself on an inclusive, collegial and innovative culture. As a Palliative Care Physician at OhioHealth , you will receive the...  ...OhioHealth has an ACGME-certified Hospice and Palliative Medicine Fellowship....